This handbook has been created as a tool for organisations and programs that want to engage local volunteers in their activities, and for those that want to participate in regional short- and long-term volunteer exchange programs. It can be helpful to the existing or potential volunteers’ managers. It can also be helpful to the paid staff, so that they can understand better the work and the needs of a volunteer. It is designed to present the steps and the process of an effective volunteer management in a way that is understandable to wider public.
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